Backorders

A backordered item ships as soon as it becomes available. Please keep in mind that the arrival date is an estimated time frame and is subject to change. We will not charge your credit card until the item ships. We cannot guarantee that the backorder will be filled. If the backordered item is no longer available, we will cancel the item from your order and notify you via e-mail. If you have more questions Email Us at info@SilatOnDemand.com.

Sales Tax

A sales tax of 8% of merchandise sales is included on orders shipped to Oklahoma addresses.

100% Satisfaction Guaranteed

We proudly stand behind everything we sell. If you are not completely satisfied with your SilatOnDemand.com purchase, you can return the unused product for a replacement or refund within 30 days of its purchase.

Returns and Exchanges

New merchandise, excluding books and DVD’s, that has not been washed, worn, altered, or soiled and is still suitable for resale, may be returned within 30 days of purchase. Pending inspection, an exchange, refund or credit in the original form of payment, excluding shipping, will be issued. After 30 days products will not be accepted for return or exchange. All merchandise sold as sets must be returned as sets. No returns are allowed on custom or clearance items. All Returns and exchanges may include an exchange fee or restocking fee.

If you have received merchandise that is incorrect or defective please contact us at info@SilatOnDemand.com 

To return or exchange a product:

  • Wrap merchandise securely.

  • Include a copy of your proof of purchase.

  • Ship your package with a carrier that can provide tracking and insurance. (Century is not responsible for packages lost in transit)

  • Ship your package prepaid to the following address:

Silat Harimau Berantai Returns
110 Person st. 

Fayetteville NC, 28314